Shipping policy

At Montivara, we know you're excited to receive your order. That's why we work hard to process and ship every package as quickly and carefully as possible.

Order Processing Time

Orders are typically processed within 2 business day.
During peak seasons, holidays, or promotional events, processing may take up to 3 business days.
Orders are processed Monday through Friday (excluding public holidays).

Once your order has been processed and prepared for shipment, you will receive a confirmation email with your tracking information.

Shipping Information

We partner with trusted carriers, including USPS, UPS, DHL, FedEx, Australia Post, Canada Post, and New Zealand Post, depending on your location and the fastest available shipping service.

Please note that shipping carriers may vary based on destination, package size, and delivery availability.

Free Shipping

We offer FREE worldwide shipping on all orders over $80 USD.

Orders below $80 USD will incur shipping charges, which will be calculated and displayed at checkout before payment.

Regions Excluded from Free Shipping

Unfortunately, the following locations are not eligible for free shipping regardless of order value:

Alaska
Hawaii
Armed Forces Americas (AA)
Armed Forces Europe (AE)
Armed Forces Pacific (AP)

Additional remote or special delivery areas may require extra shipping fees. If applicable, we will notify you before your order is shipped.

Estimated Delivery Times

Destination	Estimated Delivery Time
United States	3–7 Business Days
Australia	5–8 Business Days
Canada	5–8 Business Days
New Zealand	3–5 Business Days
United Kingdom	5–8 Business Days
Rest of the World	5–8 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become available after shipment. If you do not see any updates immediately, please allow some time for the carrier's system to process your package.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

Montivara is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout. If you notice an error in your shipping details, please contact us as soon as possible, and we will do our best to assist before your order is dispatched.

Shipping Delays

While we strive to deliver every order on time, unforeseen circumstances such as severe weather, customs inspections, transportation disruptions, or carrier delays may occasionally impact delivery times.

We appreciate your patience and understanding should such situations arise.